Legal

Privacy Policy

Last updated: May 2025

Voltaras is committed to handling personal data with care and transparency. This policy explains what information we collect when you use this website or contact us, how we use it, and what rights you have in relation to it. We do not sell personal data, and we only collect what is necessary for the purposes described below.

1. Data We Collect

We collect personal data only through the means described below. We do not purchase third-party data lists or gather information passively beyond what is noted here.

Contact form data: Name, email address, and message content when you submit our contact form.

Analytics data: Aggregated, anonymised usage data (pages visited, session duration, device type) collected via cookies if you consent.

Technical data: IP addresses and browser information collected by our hosting infrastructure for security and performance monitoring.

Cookie preferences: Your cookie consent choices, stored locally in your browser.

2. How We Use Personal Data

Data collected through this website is used only for the following purposes:

Responding to enquiries submitted via the contact form.

Improving website performance and user experience through aggregated, anonymised analytics.

Maintaining the security and integrity of the website.

Fulfilling legal or regulatory obligations where applicable.

We do not use contact data for unsolicited marketing, and we do not share personal data with third parties for their own marketing purposes.

3. Data Sharing and Third Parties

Voltaras does not sell, rent, or trade personal data. Limited data may be shared with third-party service providers in the following circumstances:

Hosting and infrastructure providers who process data only to deliver site services.

Analytics services, where consent has been given, operating under data processing agreements.

Legal or regulatory authorities, when required by law.

4. Data Retention

Contact form submissions are retained for up to 12 months from receipt, after which they are deleted unless an ongoing client relationship exists. Technical and security logs are typically retained for 30 to 90 days. Cookie consent preferences are stored in your browser until cleared by you.

5. Data Protection Measures

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure:

HTTPS encryption for all data in transit.

Access to personal data limited to those with a defined need.

Regular review of security practices and third-party data processor agreements.

Prompt notification of affected individuals in the event of a data breach where legally required.

6. Your Rights

You have the following rights in relation to personal data we hold about you:

Right of access: Request a copy of personal data we hold about you.

Right to rectification: Request correction of inaccurate or incomplete data.

Right to erasure: Request deletion of personal data we hold, subject to legal obligations.

Right to data portability: Receive a copy of your data in a structured, machine-readable format.

Right to object: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please use the contact form. We will respond within a reasonable timeframe.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.

7. Policy Updates

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. The date at the top of the page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.